Privacy Policy

1. Information We Collect

At Edunaya, we collect information that helps us provide better financial education services to our users. This includes information you provide directly to us and information we collect automatically when you use our platform.

Personal Information: When you register for our services, we collect your name, email address, phone number, and billing information. We also collect information about your financial goals and experience level to customize your learning experience.

Automatically Collected Information: We collect technical information about your device and how you interact with our platform. This helps us improve our services and provide a better user experience.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our financial education services. Your data helps us create personalized learning experiences and communicate effectively with you about our programs.

3. Information Sharing and Disclosure

We share your information only in specific circumstances that are necessary for our service delivery or required by law. We work with trusted partners who help us provide our educational services.

Service Providers: We work with carefully selected third-party companies that help us deliver our services. These include payment processors, email service providers, and educational content partners. All service providers are bound by strict confidentiality agreements.

Legal Requirements: We may disclose your information when required by law, such as in response to a court order or government request. We will notify you of such requests unless prohibited by law.

4. Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and organizational safeguards.

We regularly review and update our security practices to address emerging threats. Our team receives ongoing training on data protection best practices, and we conduct regular security audits of our systems.

5. Your Rights and Choices

You have several rights regarding your personal information. We respect these rights and provide easy ways for you to exercise them. You can manage many of these preferences directly through your account settings.

Access and Correction: You can access and update your personal information through your account dashboard. If you need assistance or want to request specific data, you can contact our support team.

Communication Preferences: You can control how we communicate with you. You can opt out of marketing emails while still receiving important account-related communications.

6. International Data Transfers

As a South African company, we primarily store and process your data within South Africa. However, some of our service providers may process data in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place.

We comply with applicable data protection laws, including the Protection of Personal Information Act (POPIA) in South Africa. For any international transfers, we use standard contractual clauses or other approved mechanisms to ensure your data remains protected.

7. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

When you close your account, we will delete or anonymize your personal information within 30 days, except for data we're required to retain for legal or regulatory purposes. Financial records may be retained longer to comply with tax and accounting requirements.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze site usage, and provide personalized content.

Essential Cookies: These are necessary for our website to function properly. They enable core functionality like secure login, course progress tracking, and shopping cart functionality.

Analytics Cookies: We use these to understand how visitors interact with our website. This helps us improve our platform and create better learning experiences. You can opt out of analytics tracking through your browser settings.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some functionality of our platform.

9. Children's Privacy

Our services are designed for adults and we do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately and we will delete such information.

If you're under 18 and interested in our educational content, please have a parent or guardian create an account and supervise your use of our platform.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. The date of the last update is shown at the top of this policy.