Cookie Policy
How Edunaya uses tracking technologies to enhance your experience
What Are Cookies and Tracking Technologies
Cookies are small text files that websites place on your device when you visit them. Think of them as digital sticky notes that help websites remember your preferences and improve your browsing experience. At Edunaya, we use various tracking technologies including cookies, web beacons, and similar tools to make our financial platform work better for you.
These technologies serve different purposes - some are essential for basic website functionality, while others help us understand how you interact with our content so we can continuously improve our services. When you visit edunaya.com, these tools work quietly in the background to create a more personalized and efficient experience.
Types of Tracking We Use
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Essential Cookies
These are absolutely necessary for our website to function properly. They enable basic features like secure login, navigation between pages, and access to protected areas of our platform. Without these cookies, many of our core services simply wouldn't work.
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Functional Cookies
These enhance your experience by remembering your preferences, such as your preferred language settings, display options, and customized dashboard layouts. They make each visit more convenient by maintaining your personal settings.
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Analytical Cookies
We use these to understand how visitors interact with our website. They help us identify which pages are most valuable, where users might encounter difficulties, and how we can improve our platform's performance and usability.
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Marketing Cookies
These track your browsing habits to deliver more relevant content and advertisements. They help us show you information about financial services and educational resources that align with your interests and needs.
How Tracking Enhances Your Experience
Our tracking technologies work behind the scenes to create a more intuitive and personalized experience on edunaya.com. For instance, when you return to our platform, cookies remember your login status so you don't need to enter your credentials repeatedly. They also recall your dashboard preferences, ensuring your most important financial tools and information are readily accessible.
Practical Benefits You'll Notice
Our tracking helps pre-populate forms with information you've previously entered, suggests relevant financial content based on your interests, and maintains your session security while you navigate between different sections of our platform. This creates a smoother, more efficient experience that saves you time and effort.
We also use tracking data to optimize our website's performance. If we notice that certain pages load slowly or that users frequently abandon specific processes, we can make targeted improvements. This means the platform becomes more reliable and user-friendly over time, directly benefiting your experience.
Data Retention and Your Control
Different types of cookies have different lifespans. Session cookies are temporary and disappear when you close your browser, while persistent cookies remain on your device for predetermined periods ranging from a few days to several years, depending on their purpose. Essential cookies typically last for the duration of your session, while preference cookies might persist for months to maintain your settings.
You have significant control over how cookies are used on your device. Most web browsers allow you to view, manage, and delete cookies through their settings menu. You can choose to block all cookies, accept only certain types, or receive notifications when websites attempt to place cookies on your device.
However, it's worth noting that blocking certain cookies may impact your experience on edunaya.com. Essential cookies are necessary for core functionality, so disabling them might prevent you from accessing important features like secure account management or personalized financial tools.
Managing Your Preferences
You can control cookie settings through your browser's configuration options. In most browsers, you'll find cookie management tools in the privacy or security settings section. Here, you can view which websites have placed cookies on your device, delete specific cookies, or adjust your preferences for future visits.
For Google Chrome users, navigate to Settings > Privacy and Security > Cookies and other site data. Firefox users can find these options under Settings > Privacy & Security. Safari users should look in Preferences > Privacy, while Microsoft Edge users can find cookie settings under Settings > Cookies and site permissions.
Browser-Specific Instructions
Each browser handles cookies slightly differently, but all major browsers provide robust tools for managing your privacy preferences. You can typically choose to accept all cookies, block all cookies, or create custom rules for specific websites like edunaya.com.
Third-Party Services and Integration
Edunaya integrates with carefully selected third-party services to enhance our platform's functionality. These might include analytics providers, customer support tools, or financial data services. When you interact with these integrated features, those services may place their own cookies on your device according to their respective privacy policies.
We work only with reputable partners who maintain high standards for data protection and user privacy. However, we encourage you to review the privacy policies of any third-party services you encounter on our platform to understand how they handle your information.
Updates and Changes
As technology evolves and our services expand, we may need to update this cookie policy to reflect new practices or regulatory requirements. We'll notify you of significant changes through prominent notices on our website or direct communication if you're a registered user.
We recommend reviewing this policy periodically to stay informed about how we use tracking technologies. The most current version will always be available on our website, and we'll include the date of the last update at the bottom of this document.
Questions About Our Cookie Policy?
If you have any questions about how we use cookies or tracking technologies, we're here to help.
Email us at support@edunaya.com
Call us at +27 79 096 8855
Or visit us at 2, Protea Building, 6 Palladium St, Carletonville,
2500, South Africa